Missing Call Data in Tech Insights - Analytics

Incident Report for Vyopta

Update

Our development team was able to resolve the issue, and we are currently reprocessing call data for customers impacted by the outage. We expect missing call data will be restored in the next 12-18 hours.

Posted Sep 15, 2025 - 14:00 CDT

Identified

We are currently investigating the issue. We are expecting a resolution to the issue later on today.

Posted Sep 15, 2025 - 13:22 CDT

This incident affects: Europe - eu.vyopta.com (CPM Analytics), Commercial - my.vyopta.com (CPM Analytics), and fr.vyopta.com (CPM Analytics).