Issue in Production with collection, reporting and notifications

Incident Report for Vyopta

Resolved

This incident has been resolved.
Posted Jul 30, 2025 - 14:17 CDT

Monitoring

The issue has been resolved and we will continue to monitor over the next 24 hours. We recommend customers who are not collecting from specific on-premise system to reach out to support for assistance
Posted Jul 29, 2025 - 14:30 CDT

Investigating

We are currently investigating a production issue affecting collection, reporting and notifications with our customers. Will provide more details once they become available.
Posted Jul 29, 2025 - 11:21 CDT
This incident affected: Commercial - my.vyopta.com (CPM Monitoring, CPM Analytics, Vyopta Admin Portal) and Europe - eu.vyopta.com (CPM Analytics, CPM Monitoring, Vyopta Admin Portal).
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